Most Maine businesses are trying to run before they can walk.
They're buying ads, investing in fancy websites, and hiring consultants before they've done the basic, free stuff that actually makes the difference.
Here's what I've learned from 27 years of watching what works: the foundational marketing strategy costs zero dollars. And most businesses skip it entirely.
Then they wonder why paid ads don't work and why they're not getting calls.
The Foundation That Matters (And It's Not Paid Ads)
Think of a building. The foundation is invisible. Nobody talks about it. But if you skip the foundation, the whole thing collapses. Marketing is the same.
The marketing foundation for every local business is this:
- A complete, accurate Google Business Profile
- Customer reviews (coming from what I wrote about earlier)
- Consistent business information everywhere online
- A basic website that doesn't embarrass you
- Local SEO fundamentals
That's it. Do this. Do it well. Then—and only then—should you consider spending money on ads.
Most businesses skip steps 1-5 and jump straight to Google Ads. Then they complain that ads don't work. The ads aren't the problem. The foundation is.
Here's Exactly What to Do (No Budget Required)
Step 1: Optimize Your Google Business Profile (2-3 hours, $0)
I wrote about this in my first blog post. Do that. Claim your profile. Fill in every field. Add photos. Get reviews. This is non-negotiable.
This single step will get you more calls than anything else you can do for free. Period. I've seen it happen dozens of times.
Step 2: Get Consistent Information Everywhere (2-3 hours, $0)
Go to Google and search "[your business name] Maine." Look at everything that shows up. Your business name, address, and phone number should be identical everywhere.
If your Google Business Profile says "John's Plumbing," but your website says "John's Plumbing Service" and your Facebook says "JP Plumbing," Google gets confused. You rank lower.
Fix this. It's called NAP consistency (Name, Address, Phone). Here's where to check:
- Your website
- Google Business Profile
- Your email signature
- LinkedIn (if you use it)
- Any local business directories (Yelp, Angie's List, etc.)
Make sure they all match. Exactly. This is invisible to customers but crucial to Google.
Step 3: Audit Your Website (2 hours, $0)
Your website doesn't have to be fancy. But it has to work. Here's the audit:
- Does it load fast? (Use Google PageSpeed Insights to check)
- Is it mobile-friendly? (Try viewing it on a phone)
- Can someone find your phone number in 3 seconds? (Should be in the header or footer)
- Does it explain what you do and who you serve?
- Is there a way for people to contact you? (Contact form or call button)
- Are your hours and location on the site?
- Do you have a testimonial or two from real customers?
If you answered "no" to any of these, fix it. None of these require a web designer. Spend an afternoon and fix what's broken.
Step 4: Add Local Keywords to Your Website (1-2 hours, $0)
People search for "[service] near me" or "[service] in [your town]." Your website should mention your town and service naturally.
Examples:
- Instead of: "We provide accounting services"
- Better: "We provide accounting services to small businesses in Maine"
- Instead of: "Trusted plumber with 15 years experience"
- Better: "Trusted plumber serving Portland, Rockland, and Midcoast Maine for 15 years"
Write naturally. Don't keyword-stuff. But make sure your location and service are mentioned on your website.
Where should you mention these?
- Your homepage headline
- Your "About" section
- Your service descriptions
- Your footer
Step 5: Build Backlinks Naturally (Ongoing, $0)
A backlink is when another website links to yours. Google sees this as a vote of confidence. Here's how to get them without paying:
- Get listed in local Maine business directories
- Get featured in local news or community blogs (reach out with story ideas)
- Partner with complementary local businesses and link to each other
- Write good content that other websites want to link to (like these blog posts)
Again, this takes time but zero dollars.
What This Foundation Actually Does
When you do all five of these things, here's what happens:
- Google sees you as a legitimate local business
- You start showing up in local searches for your service
- People find your Google Business Profile and see real customer reviews
- They visit your website and see a professional operation
- They call you because you look legitimate, not because an ad interrupted them
These are warm leads. People who actively searched for you. People who are ready to buy.
This is infinitely better than cold traffic from ads.
After You Have the Foundation (Then You Can Spend Money)
Once you've done steps 1-5, then—and only then—does paid advertising make sense.
Because now when someone clicks your ad, they land on a website that looks professional. They see reviews on your Google Business Profile. They see consistent information everywhere. They see a business that looks real.
That's when ads actually work.
But most businesses do ads first and foundation work never. That's backwards.
The Real Story
I had a contractor client in Portland. He'd been spending $400 a month on Google Ads with no real results. He was frustrated.
So I asked: "When someone clicks your ad, what do they see?"
I looked at his situation. Here's what I found:
- His Google Business Profile was incomplete (no photos, bare description)
- He had zero customer reviews
- His business info was different on his website vs. his Google Profile
- His website was slow and looked like it was built in 2005
No wonder ads weren't working. Why would someone hire a contractor who doesn't have a professional online presence?
So we stopped the ads. We spent three weeks fixing the foundation. We got his Google Profile right. We got reviews. We fixed his website. We made sure all his information matched.
Then—only then—we started ads again.
His cost per lead dropped 60%. His conversion rate tripled. Same ad spend. Better foundation. Better results.
Now he's getting calls from organic local search without spending anything on ads.
Your Action Plan This Month
Week 1: Optimize your Google Business Profile (do this first)
Week 2: Fix your NAP consistency—make sure your info is the same everywhere
Week 3: Audit your website and fix the broken stuff
Week 4: Add local keywords naturally to your website and start asking for reviews
Then step back and give it 30 days. You'll start seeing the difference in calls and inquiries.
This is the $0 marketing strategy. It works. It's just not flashy, so nobody talks about it.
But the businesses that do this first are always the ones who win.
- Seth Jacobs, Midcoast Marketing